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AI-Generated Call Summaries

Instantly grasp the essence of a conversation by reading a summary and review calls twice as fast.

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AI-Generated *Call Summaries*

Coach your team faster with call summaries

Review calls faster

Review calls faster

Read a summary to understand a conversation in seconds and identify coachable moments.

Dive into the details

Dive into the details

Access call summaries in the same place as call transcripts and recordings so you can easily take a closer look.

Enhance team performance

Enhance team performance

Drive team performance with wider QA coverage, new business insights, and more confident and capable agents.

TRUSTED BY 19,000+ COMPANIES

Use call summaries with these complementary features

Call transcription

Call transcription

Aircall’s AI transcribes calls and voicemails for you so you can better ramp up reps and deliver world-class customer experience.

Key Topic Recognition

Key Topic Recognition

Quickly identify key discussion points for faster call monitoring and more efficient call coaching.

Talk-to-Listen Ratios

Talk-to-Listen Ratios

Review speaker dynamics and caller engagement levels to enhance team performance.

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