Discover how e-commerce brands can reduce cart abandonment by using effective phone support to resolve customer concerns and improve conversion rates. Read on!...

Sophie GaneNovember 28, 2024

10 Minutes

Customer Experience

With the current economic climate and increasingly competitive market, there’s no denying the corporate shift to achieve previously deemed “stretch” targets. For sales and support ...

Steph SmithNovember 21, 2022

8 Minutes

Customer Success