How Analytics and Smart Routing Help to Maximise Inbound Call Efficiency
Find out how to maximise your inbound call centre’s efficiency using Analytics and Smart Routing on your business phone system....
Kate GalileeSeptember 13, 2024
5 Minutes
Tech
Call Center
August 20, 2024
9 Minutes
Call Center
August 16, 2024
8 Minutes
Call Center
September 27, 2022
7 Minutes
Call Center
September 12, 2022
7 Minutes
Call Center
September 7, 2022
7 Minutes
Call Center
August 29, 2022
6 Minutes
Call Center
August 12, 2022
7 Minutes
Call Center
August 9, 2022
11 Minutes
Call Center
April 22, 2022
18 Minutes
6 Tips to Supercharge Your Outbound Calls Strategy
Successful outbound calls are equal parts art and science. That’s because an emotional connection with customers is just as important as having the right data to back up a pitch. ...
Emily GregorJanuary 31, 2022
5 Minutes
Call Center
Call Center
January 7, 2022
5 Minutes
Call Center
August 25, 2021
13 Minutes
Call Center
June 23, 2021
20 Minutes
Support
June 14, 2021
9 Minutes
Call Center
June 11, 2021
9 Minutes
Call Center
May 14, 2021
9 Minutes
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