Get free access

Freshdesk

Help Desk
Connect
Get started

Freshdesk, is a leading solution, trusted by over 50,000 customers, to optimize customer support operations.

Made by

Freshdesk

Links

Access a caller's ticket history right from the Aircall app - no more manual searching.
Access a caller's ticket history right from the Aircall app - no more manual searching.
Automatically create tickets, log notes, tags, and call details directly from the Aircall phone.

Links

With the Aircall - Freshdesk integration, you have your call center software integrated with your support channel all in one place.

Freshdesk phone system integration

For every voicemail and call you receive on Aircall, a ticket is created in Freshdesk and assigns it to the proper customer. Agents can create personalized interactions with customers by having their customer contact history displayed in a screen pop as soon as they call in.

Recommended integrations

See all integrations

Slack

Productivity

Create channels to gather all your call information directly in Slack. Just choose the events you want to push in Slack and Aircall will do it.

Microsoft Teams

Productivity

Aircall’s cloud-based call center solution lets you make calls directly from chat conversations within Microsoft Teams.

Salesforce

CRM

Connect Aircall to Salesforce in one click. Make and receive phone calls directly from your Aircall app within Salesforce.

Monday

CRM

Connect Aircall with monday.com to turn conversations into actionable customer data—stored, organized, and leveraged all from monday.com.

See all integrations

TRUSTED BY 19,000+ COMPANIES

Ready to build better conversations?

Aircall runs on the device you're using right now.

Get free access