Deliver A+ experiences for educators and students.
Education and e-learning organizations use Aircall’s customer communication and intelligence platform to give students and teachers personalized support throughout online, hybrid, and in-person learning journeys.
Support student and teacher achievement with our people-first, AI-powered platform.
Get context for every conversation
When integrated with your CRM, Aircall provides centralized student history and data so you can tailor every interaction.
Set up in minutes
Start connecting with students and staff in no time with Aircall’s easy-to-launch platform.
Track performance
Monitor your ability to deliver superior student experiences by keeping an eye on KPIs, call activity, and staffing capacity in real time.
Keep student data secure
Aircall uses the strongest information security standards in the industry to encrypt and protect your student and client data.
Trusted by 19,000+ companies
Features that elevate educational experiences.
CRM and Helpdesk Integrations
Aircall connects to 100+ CRM and helpdesk tools to centralize activity, automate call logging, and give you a real-time, 360-degree view of your customer.
Call Routing and IVR
Easily set up and adjust routing rules and IVR to make sure callers get to the most relevant team the first time.
Advanced Analytics and Live Feed
Track every conversation in the Aircall dashboard, use data to make more informed decisions, and provide five-star customer experiences.
4.3
"Aircall was incredibly fast to implement for my team of 15+ users..."
4.3 - G2 Crowd
5
""I use Aircall for work and it is the most easy to use and efficient app out there.""
5.0 - Trustpilot
4.0
"The ability to integrate your system into a single call is incredible."
4.0 - Reviews.io
Put your students and faculty at the heart of every interaction.
Connect with customers where they prefer.
Work proactively on customer communications tasks.
Gather the entire team around the customer.
Get context for more relevant communication using AI.
Shared inboxes, alerts, and more keep everyone updated on customer needs.
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Build Effective And Relevant Reporting For Your Call Center
A productive team, satisfied customers, and competent management are the perfect ingredients to build a successful call center. But how to find actionable insights that help stakeholders take the call center to the next level of growth? This is where call center reporting tools come into play.
How to maximize sales team efficiency with Aircall's OnePageCRM integration
With its unique follow-up functionality, OnePageCRM is a powerful combination of a sales and a productivity tool. By connecting it to Aircall, one of the leading phone systems in the world, your sales teams can generate more revenue in a shorter time.
All your Aircall questions, answered.
We encrypt customer data with TLS 1.2 and AES 256 encryption methods to secure data both in transit and at rest in AWS data-centers that hold certifications including ISO 27001, SOC2, PCI DSS, and FedRAMP.
The platform connects to over 100 CRM and help desk tools, including Salesforce, Hubspot, Zendesk, Intercom, Front, and more.
Yes, Aircall’s reliable platform guarantees 99.95% uptime.
If you want to offer your customers superior phone support, call center software is indispensable. Without analytical insights, an effective call queue or routing system, and crucial CRM database syncing, customers will inevitably end up frustrated; left waiting on hold or repeating their issue to different agents.
Good call center software provides agents with customer call history and additional context, helps manage an omni-channel approach, or offers an array of useful organizational or timesaving features. Great call center software offers all of these services and more in an all-in-one solution.
There are many types of specialist call center software out there besides cloud phones systems. Some examples include workforce management software, help desk software, CRM solutions, task management software, software offering personalized voicemail, software that specializes in managing multiple communication channels through chatbots, etc. When these solutions are integrated with one another, your call center tech stack will be supercharged.
Some call center software providers offer on-premise solutions, which are useful for companies hosting their own data storage or operating over traditional phone networks. Cloud-based call center software, like Aircall, is usually offered by external VoIP providers through a SaaS subscription model.
Enable student and teacher success through every call and text.
Discover how Aircall helps you streamline the entire educational journey — from enrollment to certification — with modern communication.